Everyday Minerals | Everyday Naturals

SHOPPING

Selecting Product Sizes

Everyday Minerals mineral products all weigh differently depending on the various mica and iron oxides that are used. That’s why all mineral products are determine by jar size and how much powder can fill a specific sized jar. Please note that we allow for an air pocket.

Sample Size is the full contents (minus air pocket) of a 5 ml jar.

Mini Size is the full contents (minus air pocket) of a 10 ml jar.

Big Size is the full contents (minus air pocket) of a 25 ml jar.

Here are the average weights on the conservative side for:

Base .19oz/5.5g

Cheek .19oz/5.5g

Conceal .19oz/5.5g

Finishing Dust .42oz/12g

Kaolin Powder .17/5g

Natural Reflections .19oz/5.5g

Because each individual powder has different mass depending on the ingredients, every machine is calibrated individually for each product. In other words, we initially determine how much powder fills a jar to full, allowing for an air pocket. That weight is then set for the rest of the filling and packaging process for that individual color.

Since all filling is automated after calibration, volume may fluctuate slightly due to various environmental factors like temperature and density. Weights indicated on the jar reflect a general weight average for those sizes and products.

Safe Shopping at EverydayMinerals.com

Yes! We use a secure socket layer (SSL) software system that secures commerce transactions by encrypting your credit card number. We use Thawte to secure the transactions that come through our site.

Status of My Order

You can login to your account to check the status of your order. Simply, click on, “my account” at the top of the page. All of your current and past orders can be viewed there.

Shipping Packages

Please allow 24–48 hours for your order to be processed and shipped. After it has been shipped, please allow 5–8 days for your package to be delivered. Our shipping department is not available on Saturdays or Sundays. Otherwise, our shipping department normally processes orders within 24 hours. During holidays and other busy times of the year it may take longer to process orders.

For all express packages, allow 24–48 hours for your order to be processed.

Everyday Minerals ships via the United States Postal Service, Fedex and UPS.

Rates are determined by weight and destination. There is a small handling fee for each package, but Everyday Minerals is dedicated to keeping shipping prices as low as possible.

Shipping to Military APO, FPO and PO Box Addresses

Yes, we ship to those destinations within the United States.

International Orders

Yes we ship to many international countries. However, we do not pay for any customs duties that may be incurred. Please note, that when we ship packages internationally, we will be give that package a “stated value” based on the order amount you ordered. Please allow 2 days for processing and 7–15 business days for the carrier to deliver your order with UPS, Fedex or Global Priority and 8-25 business days for USPS First Class international.

Everyday Minerals takes responsibility for the cost and reimbursement of product for any USPS or FedEx shipment that fails to deliver according to their confirmation records. Everyday Minerals does not cover the cost of shipping for USPS First Class, Priority, or USPS International First Class Mail.

The responsibility for shipping costs is assumed by the customer when they select USPS First Class, Priority Mail, or USPS International First Class Mail – all products WITHOUT step-by-step tracking. In case your package gets lost according to the shipping service’s confirmation records. Everyday Minerals will only cover the cost of the product.

Everyday Minerals DOES guarantee the cost of shipping for all USPS international express services as well as all FedEx products with actual step-by-step tracking

Everyday Minerals recommends using a shipping service with step-by-step tracking and guaranteed delivery.

So if you have any concerns about your package possibly being lost or non-delivered, please select a Guaranteed shipping method with step-by-step tracking like “International Priority” or any “FedEx” product.

If the shipping service will not guarantee delivery, (i.e. USPS First Class, First

Class International, etc.) Everyday Minerals will not be responsible for their non-guaranteed products.

*Please select guaranteed services with step-by-step tracking.

Taxes and Duties on Shipments

United States Taxes

All orders shipped with addresses in the state of Texas will be assessed with an 8.25% tax.

International Taxes

Everyday Minerals, Inc. is not responsible for duties or taxes imposed by your home country. We do our best to reduce costs and offer the best options in International Shipping, but please keep your country’s duties in mind when placing your order to avoid any surprises.

FedEx Shipping

If you reside in Hawaii or Alaska, FedEx is not a shipping option for you. Please select UPS Priority Mail.

Damaged and Missing Claims

Upon arrival of your package from Everyday Minerals, inspect the contents for any damaged or missing items. You will need to contact our customer service department within three days so that they can correct your order.

If your package was damaged in transit via USPS report it to the driver once received. In order to put a claim on the damaged package, do not open your package, leave the package as is and contact the carrier service that delivered it. They will come out to inspect the package so that a claim can be processed.

When a claim number has been issued from the delivery company, we will have a new package shipped out to you.

If your package does not show up, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Change or Canceling An Order

Our shipping department works diligently to ship orders normally within 24 hours of receipt. Due to a high volume of orders and our automated shipping system, it is not possible to make changes or cancel and existing order. Before submitting your order, please check it over for accuracy. If you are not 100% satisfied with the items that you have ordered, simply return the items within 60 days for a refund. We do not offer exchanges.

Methods of Accepted Payments

We accept Visa, Mastercard, American Express, and E-Checks.

We do not accept Paypal and personal checks.

Updating or Changing My Information

Simply login, click on the “My Account” link at the top of the page, update your information, and press Submit to save.

You can update your billing address, shipping address, credit card, and password in My Account” area

Lost or Forgotten Password

If you have forgotten your password, simply click on the “lost password” link near the login area. Input your username & e-mail and your password will be e-mailed to you at the e-mail address provided.

Out of Stock & Back Ordered Items

If an item is out of stock or back ordered, your packing slip will reference that item and you will be refunded back onto your original method of payment. We do not ship out of stock or back ordered items. Please note that in order to not slow down our shipping process, we will not contact you if you have selected an out of stock or back ordered item.

Free Samples

Yes! We offer “Try Me Kits” which are pre-packed samplers for you to try before you make your full size purchase. We always allow you to add one to your cart for FREE! Everyone after that is $5.00. This is limited to one per order, but feel free to come back at anytime and try more “Try Me Kits” for FREE!

Please note, that we do not mail coupons.

 

 
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